Payment & Billing Policy

This Payment Policy (“Terms”) explains the billing and payment practices that apply to all purchases made through our website.

By placing an order, you agree to these Terms and authorize Surplus Tool And Canopy to process your payment according to the details provided.

1. Accepted Payment Methods

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Apple Pay
  • Google Pay

All payment options are subject to availability at checkout.

2. Secure Payment Processing

All payments are processed through trusted and encrypted payment gateways that meet PCI-DSS security standards.

We do not store or have access to your credit or debit card details.

All sensitive payment data is handled securely by our payment providers.

3. Pricing and Taxes

  • All prices are listed in U.S. Dollars (USD)
  • Prices may change at any time without prior notice
  • Applicable taxes are calculated at checkout
  • Discount codes must be applied at checkout and cannot be added later

4. Order Confirmation

After successful payment, you will receive an order confirmation email with your purchase details.

If there is any issue with your payment, our support team will contact you.

5. Billing Information

You agree to provide accurate and complete billing details.

By submitting your payment, you authorize us to charge the full order amount including applicable taxes and fees.

Incorrect information may result in delays or order cancellation.

6. Refunds and Returns

Refunds are processed according to our Return & Refund Policy.

Approved refunds are issued to the original payment method within 5–7 business days.

Your bank may take an additional 3–5 business days to reflect the refund.

7. Payment Disputes

If you notice any unauthorized charge, please contact us immediately.

We will review and resolve all disputes fairly.

Fraudulent chargebacks may result in account suspension.

8. Changes to This Payment Policy

We reserve the right to update or modify this policy at any time.

Changes will take effect once posted on our website.

9. Contact Information